Privacy

Thank you for visiting our website and for your interest in our company. Dealing with our customers and interested parties is a matter of trust. The protection of your privacy and your personal data while using our website is of great importance to us. Therefore, it is of crucial importance and an obligation to handle your data carefully and to protect it against misuse.

With these data protection guidelines we would like to inform you about the storage of your data, and how we process and use it. 

The responsible person within the meaning of the basic data protection regulation and other national data protection laws of the member states as well as other data protection regulations is the:

ACQUA Clinic Leipzig GmbH (Register Court Leipzig, HRB 30377, Managing Directors Prof. Dr. med. Gero Strauß and Ines Schling (CFO))
The ACQUA Clinic is a private hospital with a license from the Regional Directorate Leipzig on 1.7.2009.

Office:
Käthe-Kollwitz-Straße 64
04109 Leipzig
Tel: 034133 73 31 10

General information about data processing

Processing of personal data

In principle, we process personal data of our users only insofar as this is necessary to provide a functioning website and our content and services. The processing of personal data of our users takes place regularly only according to the consent of the user. An exception applies to cases in which a prior consent cannot be obtained and the processing of the data is permitted by law.

Legal basis for the processing of personal data

Insofar as we obtain the consent with processing of the personal data, the Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR: DSGVO) offers a legal basis.
In the processing of the personal data that are necessary for the performance of a contract with the respective person (Party), Art. 6 para. 1 lit. b DSGVO as legal basis. This also applies for processing operations required to carry out pre-contractual actions.
Insofar as processing of personal data is required to fulfill a legal obligation that is subject to our company, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.
In the case that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d DSGVO serves as the legal basis.
If data processing is necessary to safeguard a legitimate interest of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for processing.

Deletion of the Data and storage duration

The personal data of the concerned person will be deleted or blocked, as soon as the purpose of storage does no longer exist. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions, to which the responsible person is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

Provision of the website and creation of log files

Description and scope of data processing

Each time our website is accessed, our system collects data and information from the computer system of the calling computer automatically.

The following data is collected here:
Information about the browser type and version used
The operating system of the user
The IP address of the user
Date and time of access
Websites from which the system of the user accesses our website

The data will also be stored in the log files of our system. Storage of these data together with other personal data of the user does not take place.

Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

The purpose of data processing

The temporary storage of the IP address by the system is necessary to allow delivery of the website to the computer of the user. To this end, the user's IP address must be saved for the duration of the session.

The storage in log files takes place to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context

Our legitimate interest in the processing of data for the above-mentioned purposes occurs according to Art. 6 para. 1 lit. f DSGVO.

Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In case of the collection of data for the provision of the website, this is the case when the respective session has ended.

If the data is stored in log files, this is the case after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

The possibility of objection and elimination

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection from the user.

Use of cookies

a) Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. If a user visits a website, a cookie may be saved on the user's operating system. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser be identified even after a page change.

The following data is stored and transmitted in the cookies:
The language settings
Session information such as log-in and form-data
In addition, we use cookies on our website that allow an analysis of users' browsing behavior.

In this way, the following data can be transmitted:

Frequency of page views

The data of the users collected in this way are pseudonymized by technical precautions. Therefore, an assignment of the data to the calling user is no longer possible. The data will not be stored together with other personal data of the users.

Upon accessing our website, the user will be informed about the use of cookies for analytical purposes, and his or her consent to the processing of personal data used in this context is obtained. In this context, information is also given about this privacy policy.

b) Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Article 6 (1) lit. f DSGVO.

The legal basis for the processing of personal data using cookies for analysis purposes is the consent of the user Art. 6 para. 1 lit. a GDPR.

c) The purpose of the data processing

The purpose of using technically necessary cookies is to facilitate the use of websites for users. Some features of our website can not be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

We require cookies for the following applications:


Transfer of language settings
Securing session information, such as remembering search terms or configuring forms
The user data collected through technically necessary cookies will not be used to create user profiles.

The use of the analysis cookies takes place to improve the quality of our website and its contents. Through the analysis cookies, we learn how the website is used and so we can constantly optimize our offer.

For example, frequently used entry pages in the navigation structure are implemented more prominently and processed in terms of content. Furthermore, errors in page views can be better recognized and are needed for a quick correction. At longer intervals, web pages will be analyzed to detect and fix failure and information architecture problems.

For these purposes, our legitimate interest in the processing of personal data is according to Art. 6 para. 1 lit. f DSGVO

d) Duration of storage, objection and disposal options

Cookies are stored on the computer of the user and transmitted by it to our side. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website.

Registration / Reservation

Description and scope of data processing

On our website, we offer users the opportunity to register by providing personal information. The data is entered into an input mask, transmitted to us and stored. A transfer of the data to a third party does not take place. Details on the processing of personal data can be found in the section "Agency Privacy Policy". The following data is collected during the registration process:
Surname
First name
Date of birth
Address data (street / number, Postal code, city)
e-mail address
callback number
Health insurance
Type of treatment
desired branch
Your date
Desired physician
Comments / requests
Additional service

At the time of registration, the following data is also stored:
The IP address of the user
Date and time of registration

As part of the registration process, the consent of the user to process this data is obtained.

Legal basis for data processing

Legal basis for the processing of the data is, the users consent provided, Art. 6 para. 1 lit. a GDPR

Purpose of data processing

1. Data processing is based on legal requirements in order to fulfil the treatment contract between you and your physician, as well as the associated obligations. (SGB X § 80 Collection, processing or use of social data on behalf; BGB § 630 a-h contract-typical obligations in the treatment contract, medical profession §10)

2. For this we collect only data that are necessary for your treatment (data economy!), In particular your health data. This includes anamnesis, diagnoses, therapy suggestions and findings that we or other physicians collect. For these purposes, other physicians or psychotherapists,who are treating,can provide us with data (for example in medical records).

The collection of health data is a prerequisite for your treatment. If the necessary information is not provided, an accurate treatment can not be provided.

Duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection.

This is the case for the data collected during the registration process when the registration on our website is canceled or modified.

Opposition and removal possibility

As a user, you have the option of canceling the registration at any time. You can also have your date changed upon your request at any time.

To this end, send a message to info@acqua-klink.de. stating your e-mail address and the conference for which the stored data is to be deleted.

Web analytics by Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses the so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) is usually transmitted to a Google server in the USA and stored there.

However, if the IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within the member countries of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

We would like to point out that we use Google Analytics with the extension "_anonymizeip ()". Your IP addresses are therefore shortened by the last octet, thereby making personal data unrecognizable.

By using this website, you consent to the processing of your collected data by Google in the manner and for the purposes mentioned above.

You may prevent the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie, and relating to your use of the website (including your IP address), and from processing this data by downloading and installing the browser plugin available under the following link:

https://tools.google.com/dlpage/gaoptout

As an alternative to the browser add-on (or for use on mobile devices), please click on this link to disagree with the collection of data by Google Analytics on this website in the future. Doing so, an opt-out cookie will be stored on your device. Once you delete your cookies, you will need to click the link again.

Deactivate Google Analytics

Consumer dispute resolution law

The European Commission provides a platform for online dispute resolution (OS) available at ec.europa.eu/consumers/odr/. We are not obligated and unwilling to participate in a dispute settlement procedure in front of a consumer arbitration board.

The rights of the concerned person

If you process personal data, you are affected within the meaning of the DSGVO and you have the following rights against the responsible person:

The right to demand information

You can ask the person in charge to confirm whether personal data concerning you will be processed by us.
If such processing is available, you can request information from the responsible person responsible about the following information:
the purposes for which the personal data are processed;
the categories of personal data that are processed;
the recipients or categories of recipients to whom your personal data have been disclosed or are still being disclosed;
the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the duration of storage;
the existence of a right to rectification or erasure of personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
the existence of a right of appeal to a supervisory authority;
all available information on the source of the data if the personal data are not collected from the collected data;
the existence of automated decision-making including profiling under Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject.

You have the right to request information about whether your personal information will be delivered to a third country or an international organization. In this context, you can request the appropriate guarantees to be informed in accordance with Art. 46 GDPR.

The right to rectification

You have a right to rectification and / or completion to the controller, if the personal data concerning you is incorrect or incomplete. The responsible person must make the correction without delay.

The right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:

if you contest the accuracy of your personal information for a period of time that enables the controller to verify the accuracy of your personal information;
the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of the personal data;
the controller no longer requires the personal data for the purposes of processing, but you need them for asserting, exercising or defending legal claims, or if you objected to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons of the responsible person prevail over your reasons.

If the processing of your personal data has been restricted, such data may only be processed - apart from being stored - with your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member country.

If the processing according to the above mentioned conditions is restricted, you will be informed by the person in charge before the restriction is lifted.

The right to delete

Deletion obligations

You may require the responsible person to delete your personal information without delay, and the controller is required to delete that information immediately if one of the following is true:

Your personal data are no longer necessary for the purposes for which they were collected or otherwise processed.

You revoke your consent to the processing gem. Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. DSGVO and there is no other legal basis for processing.

You file an objection against the processing according to Art. 21 para. 1 DSGVO and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Art. 21 para. 2 DSGVO

Your personal data has been processed unlawfully.

The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.

Your personal data were collected in relation to information society services offered according to Art. 8 (1) GDPR.

Information to a third party

If the person in charge has published personal data, and is obliged pursuant to Art. 17 para. 1 DSGVO to delete it, he shall take the appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data processors, that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data.

Exceptions

The right to erasure does not exist in so far as the processing is necessary to practice the right to freedom of expression and information;

to fulfill a legal obligation required by the law of the Union or of the Member States to which the person in change is subject, or to carry out a task of public interest or in the exercise of official authority conferred on the controller;

for reasons of public interest in the field of public health pursuant to Art. 9 (2) lit. h and i and Art. 9 (3) GDPR;

for archival purposes of public interest, scientific or historical research purposes or for statistical purposes acc. Article 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or to assert, practice or defend legal claims.

The right to information

If you have the right of rectification, erasure or restriction of processing to the controller, he / she is obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or restriction of processing, unless: this proves to be impossible or involves a disproportionate effort.

You have a right against the responsible person to be informed about these recipients.

The right to data portability

You have the right to receive personally identifiable information you provide to the controller in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance by the responsible person for providing the personal data, provided that the processing is based on a consent acc. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a DSGVO or on a contract acc. Art. 6 para. 1 lit. b DSGVO and

the processing is done using automated procedures.

In using this right, you also have the right to obtain that your personal data are transmitted directly from one person to another, insofar as this is technically feasible. Freedoms and rights of other persons should not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the practice of official authority delegated to the controller.

The right of objection

You have the right at any time, for reasons that arise from your particular situation, to profile an objection against the processing of your personal data, pursuant to Art. 6 para. 1 lit. e or f DSGVO; this also applies to profiling based on these provisions.

The controller will no longer process your personal data unless he can demonstrate compelling legitimate reasons for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, practicing or defending legal claims.

If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling in so far as it is connected with such direct advertising.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes.

Regardless of Directive 2002/58 / EC, you have the option, in the context of the use of information society services, of practicing your right to object through automated procedures that use technical specifications.

The right to revoke the data protection consent declaration

You have the right to revoke your data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

Automated decision on an individual basis including profiling

You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or affect you in a similar manner. This does not apply if the decision to conclude or to execute a contract between you and the controller is required by Union or Member State legislation to which the controller is subject, and that legislation is adequate to safeguard your rights and freedoms as well as your legitimate interests or with your express consent.

However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) lit. a or g DSGVO applies and reasonable measures have been taken to protect your rights and freedoms as well as your legitimate interests.

With regard to the cases referred to in (1) and (3), the responsible person shall take appropriate measures to uphold the rights and freedoms and their legitimate interests, including at least the right to obtain the intervention of a person by the controller, to express his / her own position and to challenge the decision.

Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, in particular in the Member State of its residence, place of work or place of alleged infringement, if you believe that the processing of your personal data acts against the DSGVO violates.

The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

Author

This Privacy Policy is based on the document "Sample Privacy Statement for Website Operators according to the guidelines of the DSGVO" by Prof. Dr. Thomas Hoeren at the Institute of Information, Telecommunications and Media Law, visit www.uni-muenster.de/Jura.itm/hoeren/lehre/materialien/musterdatenschutzerklaerung (last update: 1/5/2018)